Frequently Asked Questions

Discover answers to all the important things you’d like to know.

Frequently Asked Questions image
What we're doing about COVID-19

Fostering a safe and happy community is at the heart of what we do. That’s why we’ve put the health and wellbeing of our residents, staff and visitors at the forefront of our response to the current coronavirus situation. Following the advice of health authorities and government, we have opened our buildings for viewings and lettings but have put measures in place to protect everyone, which include:

  • Virtual viewings in the first instance
  • Protective screens at the reception desks
  • Social distancing signage
  • A limit of one household at a time using a lift
  • Hand sanitiser in multiple locations
  • Our on-site team will also be wearing masks and gloves where required when dealing with contractors and the general public.

We will continue to adapt our service to meet government guidelines. Thank you to everyone who has taken care to follow the measures we’ve put in place so far. Please continue to observe the new signs and instructions so that we can continue to reduce the spread of coronavirus and keep our community as safe as possible. For any questions or responses, or if you are interested in becoming a resident, head over to our Contact page and fill in the form. Our team will get back to you as soon as possible.

What kind of pets are allowed?

Our apartments are pet friendly, but there are a few restrictions on the type, size and breed. As a general guide, small pets are ok, but medium and large ones might not be.

You pay a little more rent for every pet you own, to cover the cost of cleaning and general wear and tear.

 

View our pet policy here.

Is there car parking?

Yes, there are 30 secure underground car parking spaces, especially for residents. You can apply to rent one for a monthly fee. This will be opening as part of Spicemill in early 2021.

 

View our car parking rules here.

Does the gym cost extra? When will it open?

No, it doesn’t cost any extra, so work out as much as you like. It’s due to be completed in 2021.

When will I be able to move in?

Soon! You could get your keys as early as December 2020.

How do I book a viewing?

Our show apartments are open from November, so we look forward to showing you around and talking you through everything then. Please give our resident services team a call on 0113 468 9220 or send us an email and we’ll happily book you in.

Do the apartments come furnished?

Your apartment can come furnished with our premium-quality furniture package, which includes luxury pieces from Scandinavian designer HAY. We’ve thought of every detail – from the sustainable sofa fabric, to the sumptuous beds in every bedroom. And it’s all part of your rental agreement at no extra cost. Or you can choose an unfurnished apartment and bring your own furniture. The choice is yours.

See furniture photos

Is broadband included?

Yes. Apartments will be set up for Freeview, Sky TV including Sky Q, Virgin Media.

Is there cycle storage?

Yes. It’s free and secure, and available to residents on a first-come-first-serve basis.

Is there a clubhouse?

Absolutely. Our clubhouse is on the first floor with superfast broadband. It’s a great spot for catching up on work, entertaining friends or just chilling out.

Will there be residents' events?

Most definitely. We’re creating a vibrant community and will be running regular events. Everything from wine and cheese tastings, and summer BBQs, to book clubs, summer BBQs and yoga. There’s something for everyone.

What sort of contracts will be available?

Stay as long as you want, from 6 months to 5 years. You decide your contract's length. And we only ask for 2 months' notice before you leave.

Is there an initial deposit?

We ask for a dilapidation deposit of 1 month's rent when you move in. It will be refunded, so long as your apartment is returned in good condition at the end of your tenancy.

Is there public transport nearby?

Yes, Leeds train station is just a 5-minute walk away. While the bus station takes a breezy 20 minutes.

 

See location details here.

Who is my landlord?

Mustard Wharf is a build-to-rent property created and managed by Legal & General. Legal & General is on a mission to standardise and improve the quality of renting for city dwellers by recognising the preference of the modern renter and offering ease of living through fantastic amenities, residents’ services and quality, crafted design.

What's included in my rent?
  • Your apartment
  • Superfast broadband
  • Cycle storage
  • On-site team & concierge
  • Flexible contracts
  • All our amenities
    • Clubhouse
    • Roof garden
    • Gym
    • Private dining rooms
    • Working areas

Join our community

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